Effective Date: June 17, 2025

Welcome to the official website of McKenzie’s Midtown Tavern! By visiting our site, making a purchase, or engaging with us online, you agree to the following Terms & Conditions. These terms are designed to protect you, our business, and our community while ensuring a smooth, enjoyable experience.

1. Website Usage

You must be at least 18 years old to place orders or engage in commercial transactions on our website. By using this site, you confirm that you meet this requirement.

2. Product Information & Availability

We do our best to ensure our products, pricing, and descriptions are accurate and up to date. However, items may become unavailable or discontinued without prior notice. In such cases, we reserve the right to cancel or modify an order and will notify you promptly.

3. Orders & Payments

All orders must be paid in full before fulfillment. We use trusted third-party processors to handle secure payments. Orders are not final until confirmed by McKenzie’s Midtown Tavern.

4. Intellectual Property

All designs, logos, images, and content on this website are the intellectual property of McKenzie’s Midtown Tavern. Unauthorized use, reproduction, or distribution is strictly prohibited.

5. Community Guidelines

We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect violation of our terms, fraudulent behavior, or misuse of our platform.

6. Governing Law

These terms are governed by the laws of the State of Arizona. By using this site, you agree to resolve any disputes under Arizona jurisdiction.

7. Contact Us

If you have any questions about these Terms, please contact us:

Address: 4531 N. 7th St. Phoenix, AZ 85014
Email: McKenzie.midtown@gmail.com
Phone: 602.368.5493

Effective Date: June 17, 2025

We value your privacy and take it seriously. At McKenzie’s Midtown Tavern, we are committed to protecting the personal information you share with us and using it responsibly.

1. Information We Collect

When you interact with our website (place orders, sign up for emails, or contact us), we may collect:

• Name, email address, phone number

• Billing and shipping information

• Order history and purchase details

• Website usage data via cookies and analytics

2. How We Use Your Info

We use your information to:

• Fulfill orders and provide customer support

• Improve our website, marketing, and offerings

• Send order updates, promotions, and special announcements (you can unsubscribe anytime)

3. Third-Party Services

We use third-party platforms (e.g., Shopify, Toast, Google Analytics) to process payments and analyze website performance. These providers follow their own privacy and data protection policies.

4. Your Rights

You may:

• Request a copy of your personal data

• Ask us to delete or correct your info

• Opt out of promotional emails at any time

5. Data Protection

Your information is stored securely and never sold or shared without your consent, unless required by law.

6. Contact Us

If you have questions about your privacy or wish to access your data, please contact:

Address: 4531 N. 7th St. Phoenix, AZ 85014
Email: McKenzie.midtown@gmail.com
Phone: 602.368.5493

Effective Date: June 17, 2025

We want you to love your McKenzie’s merch. If something’s not right, we’re here to make it right.

1. Return Eligibility

• You may request a return or exchange within 30 days of receiving your order.

• Items must be unworn, unwashed, and in original condition with tags (if applicable).

• Proof of purchase is required.

2. Non-Returnable Items

• Final sale items, gift cards, and custom or personalized items cannot be returned.

3. How to Request a Return

To start a return, please email us at McKenzie.midtown@gmail.com with your order number, reason for return, and any relevant photos (if damaged).

If your return is accepted, we’ll send instructions on how and where to send your package. Shipping costs for returns may be the customer’s responsibility unless the item is defective or incorrect.

4. Refund Processing

Refunds will be processed back to your original payment method within 5–7 business days of receiving your returned item. You’ll receive a confirmation once your refund is complete.

5. Exchanges

Need a different size or item? We’re happy to help — just let us know and we’ll guide you through the process.

6. Contact Us

For questions about returns or refunds, please reach out to:

Address: 4531 N. 7th St. Phoenix, AZ 85014
Email: McKenzie.midtown@gmail.com
Phone: 602.368.5493

Effective Date: June 17, 2025

We’re excited to get your McKenzie’s gear to your doorstep — fast, safe, and hassle-free.

1. Processing Time

All orders are processed and packed within 2–3 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods

We ship using trusted carriers like USPS and UPS. Shipping options and rates are calculated at checkout based on your address and order weight.

3. Delivery Time

• Standard Shipping: 3–7 business days (U.S. orders)

• Expedited Shipping: Available at additional cost

4. Order Tracking

Once your order ships, you’ll receive an email with your tracking number and link. You can follow your package all the way to your door.

5. Local Pickup (Coming Soon!)

Soon, you’ll be able to pick up online orders directly from McKenzie’s Midtown Tavern during regular business hours. Stay tuned for details!

6. Lost or Damaged Packages

If your order is delayed, lost, or arrives damaged, contact us within 7 days of delivery. We’ll work with you to resolve the issue quickly.

7. International Shipping

At this time, we only ship within the United States. We hope to expand soon!

8. Contact Us

If you have any questions about shipping or your order status, reach out to:

Address: 4531 N. 7th St. Phoenix, AZ 85014
Email: McKenzie.midtown@gmail.com
Phone: 602.368.5493